We at Adform Advertising, LLC dba Adform Creative (the "Company," “Adform,” "we," "us," or "our", including our subsidiaries) know that our users (our customers and their customers (end users) who use our Products, Services or transact with us (“Services”), including administrative users and visitors to our sites) care about how their personally identifiable information ("Information") is used and shared, and we take your privacy seriously. This Privacy Policy (the "Policy") describes how we collect, use and disclose Information when you use any of our Services.

By visiting or using the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Agreement.


Information You Provide to Us

We obtain personal information from various sources. You provide some of it directly (such as by registering for an Account). Data may be added via Single Sign On, API, CSV Upload, or by individual adding of accounts and user data.

You don't have to create an account to use some of our Services. If you do choose to create an account and sign up for a Service, we may collect a variety of information from you based on what you provide to us, such as: name and email or physical address. All personal data you provide to Adform or that we collect is on a voluntary basis. However, we may not be able to deliver our Services without you providing certain data, such as your email address. Depending on which Services you choose to use, additional information may be collected and stored, if necessary.

Such information includes:

    1. Biographical and professional information, association affiliation, demographic data, and financial information.
    2. Information responsive to polls or surveys, or requested in order to provide information about our business, employment, products, or services.
    3. Transactional information based on your activities on the website.
    4. Shipping, ordering, billing, and other similar information you provide to purchase or ship an item or service.
    5. Community discussions, chats, dispute resolution, correspondence through the Website and correspondence sent to us.
    6. Computer sign-on data, time and date data, statistics on page views, your IP address, the type of computing environment you use, and traffic to and from the Website (including data about you whenever you interact with the Website, such as when you search, click on links, send messages, make comments, replies or queries, and select best replies).
    7. Other technical information or data collected from Website traffic, including IP address and standard web log information and information gathered from cookies, beacons, and other mechanisms.
    8. Supplemental or additional information we may request from you in the event previous information you’ve provided cannot be verified.
    9. Your content and any other information that you choose to make available via the Website or that other users of the Website share about you.
    10. Other information that you voluntarily provide to us.

Information Collected Automatically by Us

Whenever you interact with our Service, we automatically receive and record technical information such as your device, IP address, "cookie" information, the version of your operating system ("OS"), and the page you requested. When you use the Service on a mobile platform, we may also collect and record your unique device ID (persistent / non-persistent), hardware type, media access control ("MAC") address, international mobile equipment identity ("IMEI"), your device name, and your location (based on your IP address). We may also collect information regarding your activity on the Service (both individually and on an aggregate basis) and your interactions with other users of the Service.

Using Other Sites to Log Into our Websites or Services

Some users may choose to connect to our Websites or Services using third-party account credentials (for example, Single Sign On services or provider, purchasing service provider using Punch Out Integrations). If you choose to connect your account using a third-party account, you understand some of your Information may be shared with us or the respective third-party platform. Your information may also be subject to separate policies of such third-party platform. You should review those policies before providing consent. Connecting your account to third-party applications or services is optional.


How we use your Information will depend on which Services you use and how you use them. The primary reason we collect information is to provide and improve our Services, manage your account, and to provide you with a more customized experience.

The following is a summary of more specific ways we may use your personal information:

    1. To provide payment processing and account management, operate, measure and improve our Services, keep our Services safe, secure, and operational, and customize Website content
    2. To contact you regarding your account, to respond to your requests or questions, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed or as otherwise necessary to provide you customer service.
    3. To send you transactional communications. For example, we might send you emails about your purchase. We might also contact you about this policy or our website terms.
    4. To improve our Services, for example by reviewing information associated with stalled or crashed pages experienced by users allowing us to identify and fix problems and give you a better experience.

We also use Information as otherwise described in this Policy, permitted by law, or as we may notify you.



We share your information with third parties as listed below and as otherwise described elsewhere in this policy.

We employ and allow third parties to perform tasks on our behalf, including, but not limited to, email send and services, data center hosting, security monitoring and compliance, and we need to share your Information with them in order for them to provide such products and services. Unless we tell you differently or you consent otherwise, these third parties will remain governed by security and confidentiality obligations consistent with this Policy and applicable law.

Subject to applicable laws, we may share your Information with companies with whom the Company is affiliated or related to (e.g., parent company or subsidiaries), and will require such affiliated or related companies to use the Information solely in accordance with this Policy



Systems are hosted using unsurpassed security, reliability, and redundancy ensuring that all store, user, order, and account data is protected. For secure Credit Card Processing data never reaches the systems and is securely redirected.

Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Information by selecting and protecting your password and/or other sign-on mechanism appropriately.

To help protect your Information, you should not share your account information or password, reuse your password on other sites, or use a password you have used on other sites.


Through your account, you may access or edit Information you have provided. Such Information and interactions, and your ability to update them, will vary based on the Service.

    1. Right to Access and Control Your Information

We provide many choices about the collection, use, sharing, and deletion or anonymization of your Information. Individuals located in certain countries, including the European Economic Area, and certain States, including California, have certain rights related to their personal Information. Subject to any exemptions provided by law, you may have the right to request the following for personal data that we have about you:

    1. Delete Information: You can ask us to erase or delete all or some of your personal data (e.g., if it is no longer necessary to provide Services to you).
    2. Change or Correct Information: You can edit some of your Information through your account. You can also ask us to change, update, or fix your Information in certain cases, particularly if it’s inaccurate.
    3. Object to, or Limit or Restrict, Use of Information: You can ask us to stop using all or some of your information (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your Information is inaccurate or unlawfully held).
    4. Right to Access and/or Take Your Information: You can ask us for a copy of your Information and can ask for a copy of Information you provided in machine-readable form.
    5. We never sell your Information As such, it is not necessary that a user opts out of the sale of personal information.

You may contact us using the contact information in Section 8 below, and we will consider your request in accordance with applicable laws and in the applicable time frame.

    1. What Choices You Have

You can always opt not to disclose Information or to disable certain tools on your browser or device. However, this may limit your ability to fully utilize the Service.

You may be able to add, update, or delete Information as explained above. When you update Information, however, we may maintain a copy of the unrevised Information in our records. Please note that some anonymized Information may remain in our records for legitimate business reasons even after your deletion of such Information, such as our analyzing aggregated data regarding past usage of the Service, but not in a manner that would identify you personally.

    1. Account Closure

If you wish to delete your account, you can do so by logging into your account or by emailing us using the contact details provided in Section 8 below. After it is no longer necessary for us to retain your Information, we will dispose of it in a secure manner according to our data retention and deletion policies, except as noted in Section 7 below.

If at any time you choose to opt out from allowing us to use your Information in the future, contact us directly via email to Upon receipt and process of an opt-out request, we will, within a legal and commercially reasonable period of time, remove your Information from any applicable listings.



We generally retain your Information as long as reasonably necessary to provide you the Services or to comply with applicable law. However, even after you deactivate your account, we can retain copies of Information about you and any transaction in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce our Terms of Service or other applicable agreements or policies, or to take any other actions consistent with applicable law. If a user deletion request has been received and processed, we will no longer retain personal information.

Information you have shared with others (e.g., through comments or other posts) will remain visible after you close your account or delete the information from your own account, and we do not control data that other users copied out of our Services.


If you have any questions or concerns regarding our Policy, please send us a detailed message at the address below, and we will try to resolve your concerns.

Adform Advertising, LLC dba Adform Creative

1400 Parker Road

Halethorpe, MD 21227

Attn: Privacy/Legal


Toll-Free Number: 800-345-3543